Derrick Gunter

Title: Derrick Gunter: Innovator in Resource Management Systems

Introduction

Derrick Gunter is a notable inventor based in Saint John, Canada. He has made significant contributions to the field of resource management, particularly in contact center operations. With a total of 2 patents to his name, Gunter's work focuses on enhancing the efficiency of resource allocation in dynamic environments.

Latest Patents

Gunter's latest patents include a groundbreaking system and method for distributed dynamic resource commitment. This innovative system is designed to manage resource commitment in a contact center. It comprises a processor and a memory that stores instructions for the processor to execute. The system receives requests for contact center resources over a shared data communications channel. It then initiates a raise round to a pool of resources, receives volunteer signals, selects volunteering resources, and commits them to fulfill the request. This process ensures that the committed resources are effectively routed to handle specific activities.

Career Highlights

Throughout his career, Derrick Gunter has demonstrated a strong commitment to innovation in resource management. His work has been instrumental in developing systems that streamline operations in contact centers. Gunter's expertise in this area has positioned him as a valuable contributor to advancements in technology.

Collaborations

Derrick has collaborated with several talented individuals, including Kevin McGraw and Taras Mytropan. These partnerships have fostered a creative environment that encourages the development of innovative solutions in resource management.

Conclusion

Derrick Gunter's contributions to the field of resource management through his patents and collaborations highlight his role as an influential inventor. His work continues to impact the efficiency of contact center operations, showcasing the importance of innovation in technology.