Location History:
- Medford, MA (US) (2022 - 2024)
- McLean, VA (US) (2024)
Company Filing History:
Years Active: 2022-2024
Title: Innovations by Deny Daniel
Introduction
Deny Daniel is an accomplished inventor based in Medford, MA, with a notable portfolio of six patents. His work primarily focuses on enhancing customer interaction systems and improving risk control document analysis through innovative technological solutions.
Latest Patents
Deny's latest patents include a system and methods for identifying and troubleshooting customer issues to preempt customer calls. This system utilizes a machine learning model to analyze interaction messages from users, identify potential issues, and provide troubleshooting steps. Additionally, he has developed a discriminative model for identifying and demarcating textual features in risk control documents. This computing system employs generative machine learning and natural language processing to automatically identify risk control features and entities, enhancing the efficiency of document analysis.
Career Highlights
Deny Daniel is currently employed at Capital One Services, LLC, where he applies his expertise in machine learning and natural language processing to develop innovative solutions. His contributions have significantly improved customer service interactions and risk management processes within the company.
Collaborations
Deny has collaborated with notable colleagues, including Matthew Peroni, Lin Ni, and Lisa Cheng, to drive forward innovative projects and enhance the effectiveness of their technological solutions.
Conclusion
Deny Daniel's contributions to the fields of customer interaction and risk management through his patents demonstrate his commitment to innovation and excellence. His work continues to impact the industry positively, showcasing the importance of technological advancements in improving user experiences and operational efficiency.