David M Anglin

Title: The Innovative Contributions of David M. Anglin

Introduction

David M. Anglin, an accomplished inventor based in Roswell, Georgia, has made significant strides in the field of technology with two patents to his name. His innovative methods focus on enhancing communication in customer service and optimizing workflow within organizations. His contributions continue to have a lasting impact on the efficiency of software systems.

Latest Patents

One of Anglin's most notable patents is for a method and apparatus for facilitating customer service communications. This patent describes a system designed to streamline end-user support communications in computing environments. The product request can be initiated by users or triggered automatically during critical system errors, ensuring that support teams receive diagnostic information to better understand issues before they escalate.

Another important patent by Anglin involves a process and apparatus for controlling workflow in multi-user environments. This patented technology allows information to be routed automatically through a predetermined sequence of activities. Users can select tasks from a list provided by the system, while the computer tracks progress and assigns subsequent activities based on completion, optimizing organizational efficiency.

Career Highlights

David M. Anglin is currently associated with Dun & Bradstreet Software Services, Inc., where he brings his expertise in software development and user support systems. His career has been marked by a commitment to innovation and improving software functionality for better user experiences.

Collaborations

Throughout his career, Anglin has worked closely with colleagues such as Vernon J. Adams and Julia C. Walker. Their collaborative efforts contribute to the ongoing development and refinement of Anglin’s innovative solutions, fostering a culture of teamwork and creativity within their projects.

Conclusion

David M. Anglin's work exemplifies the spirit of innovation, as demonstrated by his patents addressing critical issues in customer support and workflow management. His contributions not only enhance technological capabilities but also pave the way for further advancements in the industry. As he continues to develop his ideas at Dun & Bradstreet Software Services, the impact of his work is sure to grow.