Company Filing History:
Years Active: 2015-2017
Title: The Innovative Contributions of David Luke Hallam
Introduction
David Luke Hallam, an accomplished inventor based in Newark, DE, has made significant strides in the field of technology with his innovative solutions. With a total of five patents to his name, Hallam continues to work at the Bank of America Corporation, where he collaborates on groundbreaking projects that address pressing needs in the industry.
Latest Patents
Hallam's recent patents demonstrate his commitment to developing practical systems that improve customer service and operational efficiency. His latest inventions include:
1. **Disaster Relief Event Call Flagging**: This invention focuses on systems, methods, and computer program products designed for effectively managing disaster relief events. It involves creating a disaster relief event linked to multiple customer accounts, incorporating parameters that specify locations, and generating a temporary dialer file for contacting affected customers. The system also ensures that contact is automatically suspended based on certain criteria, optimizing communication during critical times.
2. **Cease and Desist Call Flagging**: This patent introduces a user interface that allows for the reporting of cease and desist requests. It captures user input regarding specific rules for contacting customers with accounts held by an entity. As a result, the system can automatically terminate contacts with customers based on these specified rules, ensuring compliance and respecting customer preferences.
Career Highlights
Throughout his career at the Bank of America Corporation, Hallam has consistently focused on integrating technology with customer service processes. His role as an inventor showcases his ability to identify needs and create effective solutions that advance industry standards.
Collaborations
Hallam works alongside talented coworkers, including Andrew Sheldon and Aleksander F. Kravchenko. Their collaborative efforts foster an environment of creativity and innovation, enabling them to tackle complex challenges and continue to push the boundaries of their respective fields.
Conclusion
David Luke Hallam stands out as an exemplary inventor whose work significantly contributes to enhancing customer interactions and operational efficiencies. His innovative spirit and technical expertise serve as an inspiration within the team at the Bank of America Corporation, underscoring the importance of patents in driving progress and shaping the future of technology.