Company Filing History:
Years Active: 2003-2004
Title: The Innovations of David E. Gorman
Introduction
David E. Gorman is an accomplished inventor based in Irvine, California. He has made significant contributions to the field of computer diagnostics and customer service through his innovative patents. With a total of 2 patents, Gorman has developed methods that enhance the efficiency of computer servicing.
Latest Patents
Gorman's latest patents include "Automatic capture and comparison of computer configuration data" and "Automatic capture and reporting of computer configuration data." The first patent outlines a method of customer service that utilizes a program to capture a computer's hardware and operating system configuration upon installation. It also captures this information upon request, allowing for a comparison that highlights any differences. The second patent focuses on servicing computers through diagnostic programs that capture and report comprehensive configuration information to customer service via email.
Career Highlights
David E. Gorman is currently employed at Hewlett-Packard Development Company, L.P. His work at HP has allowed him to apply his innovative ideas in a practical setting, contributing to advancements in customer service and computer diagnostics.
Collaborations
Gorman has collaborated with notable coworkers such as John E. Meyer and John Harsany, further enriching his professional experience and contributions to the field.
Conclusion
David E. Gorman's work exemplifies the impact of innovation in technology and customer service. His patents not only improve the efficiency of computer diagnostics but also enhance the overall customer experience.