This inventor holds 2 USPTO granted patents. Top assignee: Intervoice Limited Partnership. Active years: 1998.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 1998
Title: The Innovations of David C Cheng
Introduction
David C Cheng is an accomplished inventor based in Plano, TX (US). He has made significant contributions to the field of automated telephone systems, holding 2 patents that showcase his innovative approach to technology.
Latest Patents
One of his latest patents is titled "Statistical diagnosis in interactive voice response telephone system." This invention discloses a system and method for monitoring the performance of a multi-line automated telephone system. It detects complete or intermittent faults on the incoming phone lines and in interactive applications accessed by the automated telephone device. The system gathers and analyzes statistical parameters associated with each incoming phone line and compares these parameters with those of other phone lines and past statistical averages to detect out-of-tolerance lines. Additionally, it analyzes statistical parameters associated with the execution of various applications to identify out-of-tolerance accesses.
Another notable patent is also focused on the statistical diagnosis of the operation of an automated telephone system. This invention similarly monitors performance and detects faults, employing a method that gathers and analyzes statistical parameters to ensure optimal functionality.
Career Highlights
David C Cheng is currently associated with Intervoice Limited Partnership, where he continues to innovate in the field of telecommunications. His work has significantly impacted the efficiency and reliability of automated systems.
Collaborations
Throughout his career, Cheng has collaborated with notable colleagues, including Ellis K Cave and Eric K Weeren. These partnerships have contributed to the development of advanced technologies in his field.
Conclusion
David C Cheng's contributions to automated telephone systems through his patents reflect his dedication to innovation and technology. His work continues to influence the industry, ensuring better performance and reliability in communication systems.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile