Company Filing History:
Years Active: 2013-2019
Title: **Darren Spehr: Pioneering Call Analysis Innovations**
Introduction
Darren Spehr, an innovative inventor based in Seattle, WA, has made significant contributions to the field of telephony through his patented technologies. With a total of four patents to his name, Darren has focused on enhancing the efficiency of call analysis and classification systems.
Latest Patents
One of Darren's latest patents is titled "System and method for analyzing and classifying calls without transcription." This groundbreaking facility analyzes individual frames of audio to identify speech and measure the amount of time spent in speech for each channel, such as the caller's channel and the agent's channel. The system incorporates telephony metrics, including R-factor or MOS scores, and utilizes metadata as audio analysis inputs. By analyzing these frames collectively, the facility formulates a clustered-frame representation of conversations, aiding in the identification of dialog patterns and call classification. This process contributes to the development of targeted solutions for call classification issues, evaluating advertising placements, scoring callers, and identifying spammers.
Career Highlights
Darren currently works with Marchex, Inc., a company renowned for its innovative solutions in call analytics. Throughout his career, he has dedicated himself to improving communication technologies, making it easier for businesses to interpret and classify customer interactions.
Collaborations
Darren collaborates with talented professionals like Matthew Berk and Chris Kolbegger, which fosters a creative environment that encourages innovative ideas and solutions. These collaborations have been instrumental in developing cutting-edge technologies that address the complexities of call analysis.
Conclusion
Darren Spehr's work exemplifies the intersection of technology and communication, demonstrating how innovative thinking can lead to the development of systems that enhance call classification and analysis. His contributions continue to influence the industry, paving the way for future advancements in telephony.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.