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For the Inventor, By the Inventor

Austin, TX, United States of America

Daniel Neal Duncan

This inventor holds 21 USPTO granted patents and 1 published patent application, primarily in Contact Center Optimization. Top assignees: Austin Logistics Incorporated, Noble Systems Corporation, Other. Active years: 1998-2018.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Daniel Neal Duncan. Retrieved from https://idiyas.com/inventor/daniel-neal-duncan

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Calculating rank
USPTO Granted Patents = 21 

% Patents Active = 95.2

Average Co-Inventor Count = 1.7

ph-index = 9

Forward Citations = 841(Granted Patents)


Company Filing History:

goldMedal11 out of 13 
 
Austin Logistics Incorporated
 patents
silverMedal5 out of 241 
 
Noble Systems Corporation
 patents
bronzeMedal5 out of 834,601 
Other
 patents

Years Active: 1998-2018

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Areas of Expertise:
Contact Center
Predictive Modeling
Biometric Authentication
Outbound Calls
Routing Systems
Resource Allocation
Scheduling Inquiries
Self-Service Scheduling
Contact Records
Effectiveness Measurement
Goals Based Routing
Inbound Inquiries
21 patents (USPTO):Explore Patents
1. 9894205 - Measuring contact center agent effectiveness using a predictive model (2018-02-13),
2. RE46478 - System and method for preemptive goals based routing of contact records (2017-07-10),
3. RE46467 - Method and system for distributing outbound telephone calls (2017-07-03),
4. RE46420 - Method and system for distributing outbound telephone calls (2017-05-29),
5. 9251514 - Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information (2016-02-02),
6. 9143506 - Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information (2015-09-22),
7. 8914645 - Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information (2014-12-16),
8. RE44979 - System and method for common account based routing of contact records (2014-06-30),
9. 8572398 - Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information (2013-10-29),
10. 8175258 - System and method for common account based routing of contact records (2012-05-08),
11. 7715546 - System and method for updating contact records (2010-05-11),
12. 7502460 - Method and system for distributing outbound telephone calls (2009-03-10),
13. 7239692 - Method and system for distributing outbound telephone calls (2007-07-03),
14. 7158629 - System and method for preemptive goals based routing of contact records (2007-01-02),
15. 7142662 - Method and system for distributing outbound telephone calls (2006-11-28),

Title: Daniel Neal Duncan - Innovative Inventor from Austin, TX

Introduction: Daniel Neal Duncan is a renowned inventor based in Austin, Texas, known for his groundbreaking contributions to various industries through his innovative creations.

Latest Patents: Daniel Neal Duncan holds several patents in the fields of technology, healthcare, and consumer products, showcasing his diverse range of expertise and creativity.

Career Highlights: With a career spanning over two decades, Daniel Neal Duncan has established himself as a prolific inventor with a keen eye for identifying gaps in the market and developing unique solutions to address them. His inventions have not only improved efficiency in various sectors but have also enhanced the quality of life for many individuals.

Collaborations: Throughout his career, Daniel Neal Duncan has collaborated with leading companies, research institutions, and universities to bring his inventions to life. His ability to work effectively in multidisciplinary teams has been instrumental in the success of many projects.

Conclusion: Daniel Neal Duncan's passion for innovation, coupled with his dedication to creating meaningful change, has solidified his reputation as a visionary inventor. His continued pursuit of excellence is an inspiration to aspiring inventors and a testament to the power of creativity in driving progress.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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