Company Filing History:
4 out of 1,457 
1 out of 445 
Years Active: 2008-2017
Title: The Innovative Contributions of Daniel C. Farrell
Introduction
Daniel C. Farrell is a notable inventor based in London, GB. He has made significant contributions to the field of content management systems and contact center technologies. With a total of 4 patents to his name, Farrell's work has had a considerable impact on how information is managed and utilized in various industries.
Latest Patents
Farrell's latest patents include innovative functions for a contact center system. One patent focuses on content feedback in a multiple-owner content management system. This invention introduces features such as testing users' comprehension of informational messages, capturing insights from high-performing users, and dynamically ordering solutions to issues based on recency and frequency. Additionally, it integrates information for use by contact center representatives both online and offline, stores content items in a telecommunications industry taxonomy, and directs user feedback to the appropriate content owner. Another patent addresses searching within a contact center portal, enhancing the system with quiz-based comprehension tests, solution re-ranking, and a continuum of search functions.
Career Highlights
Throughout his career, Daniel C. Farrell has worked with prominent companies such as Accenture Global Services GmbH and British Telecommunications Corporation. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to advancements in technology and customer service.
Collaborations
Farrell has collaborated with notable individuals in his field, including David P. Lane and Gregory S. Reid. These partnerships have fostered a creative environment that has led to the development of groundbreaking technologies.
Conclusion
Daniel C. Farrell's contributions to the field of content management and contact center systems demonstrate his innovative spirit and dedication to improving technology. His patents reflect a commitment to enhancing user experience and operational efficiency.