Dale L Clark

Title: The Innovative Contributions of Dale L. Clark

Introduction

Dale L. Clark is a notable inventor based in Mukilteo, WA (US), recognized for his significant contributions to technology through his innovative patents. With a total of four patents to his name, Clark has made strides in enhancing customer satisfaction and improving data retrieval processes.

Latest Patents

One of Clark's latest patents is the "Customer Satisfaction Index for Service Level Agreement Monitoring." This system measures and determines the responsiveness of service providers to assess customer satisfaction scores. It aims to re-prioritize the handling of incoming service requests based on user feedback, ultimately learning to reduce customer cancellations and service downgrades over time.

Another significant patent is the "Machine Learned Scheduling of Data Retrieval to Avoid Security Restriction Flagging." This system automates data collection by adjusting to the expected availability of update data and security restrictions. It ensures timely collection of invoice data while minimizing the need for manual intervention, thus streamlining processing and auditing.

Career Highlights

Dale L. Clark is currently employed at Tangoe Us, Inc., where he continues to innovate and develop solutions that address complex challenges in service management and data handling. His work has had a profound impact on improving operational efficiency and customer satisfaction.

Collaborations

Clark collaborates with talented individuals such as Silviu Lupsa and Zachary Goldberg, contributing to a dynamic work environment that fosters innovation and creativity.

Conclusion

Dale L. Clark's inventive spirit and dedication to improving technology through his patents exemplify the impact of innovation in today's world. His contributions continue to shape the landscape of service management and data retrieval.