Dale Edward Phurrough

Title: Dale Edward Phurrough: Innovator in Computer Problem Diagnosis

Introduction

Dale Edward Phurrough is a notable inventor based in Seattle, WA (US). He has made significant contributions to the field of computer diagnostics, particularly in troubleshooting and support services for computing devices and software. His innovative approach has streamlined the process of diagnosing computer problems, making it easier for users to resolve issues efficiently.

Latest Patents

Dale holds a patent for a method titled "Troubleshooting to diagnose computer problems." This invention involves a systematic approach to determine when additional data is needed based on an incident report. A first template is selected from a set of templates and customized for the specific incident, creating a data collection plan. This plan includes various data collection items that are forwarded to a user client device associated with the incident report. Users can then choose to proceed with all or a subset of the data collection items. The collected data is uploaded back to the support service, updating the incident status and making it available for further action.

Career Highlights

Dale Edward Phurrough is currently associated with Microsoft Technology Licensing, LLC, where he continues to innovate and contribute to advancements in technology. His work has had a lasting impact on how support services operate in the tech industry.

Collaborations

Dale has collaborated with talented individuals such as Raymond Arifianto and Tanvir Rahman, who have contributed to his projects and innovations.

Conclusion

Dale Edward Phurrough's contributions to computer diagnostics exemplify the importance of innovation in technology. His patent reflects a commitment to improving user experience and efficiency in troubleshooting computer problems.