Cynthia Hanson

Title: Innovations by Cynthia Hanson

Introduction

Cynthia Hanson is a notable inventor based in Minneapolis, MN (US). She has made significant contributions to the field of technology, particularly in voice recognition systems. With a total of 6 patents to her name, her work has paved the way for advancements in secure transaction processes.

Latest Patents

One of Cynthia's latest patents focuses on speaker recognition and the denial of a transaction based on matching a known voice print. This innovative system performs one-to-many comparisons of callers' voice prints with known voice prints to identify any matches. When a customer communicates with a customer service center, the system records the real-time call, capturing both the customer's and the agent's voices. It segments the recording to extract a portion of the customer's voice, creating a customer voice print. This voice print is then formatted for network transmission to a server. The server compares the customer's voice print with multiple known voice prints to determine any matches. This identification can be used for various purposes, including authorizing transactions requested by the customer.

Career Highlights

Cynthia has worked with prominent companies such as American Express Travel Related Services Company, Inc. and III Holdings 1, LLC. Her experience in these organizations has contributed to her expertise in developing innovative solutions in voice recognition technology.

Collaborations

Cynthia has collaborated with several professionals throughout her career, including Vicki Broman and Vernon Marshall. Their teamwork has fostered an environment of creativity and innovation.

Conclusion

Cynthia Hanson is a pioneering inventor whose work in voice recognition technology has made a significant impact on secure transaction processes. Her contributions continue to influence the industry and inspire future innovations.