Curtis G Marks is an accomplished inventor based in Eden Prairie, MN (US). He has made significant contributions to the field of customer account servicing technology, holding a total of 2 patents. His innovative approaches have streamlined processes and improved efficiency in handling customer inquiries and account management.

Latest Patents

Marks' latest patents include a "Method and apparatus for customer account servicing" and a "Customer account online servicing system." The first patent describes a method and apparatus for retrofitting existing customer account servicing systems to automate the handling of incoming and outgoing calls. This invention utilizes a mainframe computer to manage customer records and allows operators to efficiently update account information during calls. The second patent focuses on direct and immediate updating of customer account information, enabling operators to handle inquiries and initiate communications seamlessly. This system ensures that customer data is continuously updated, allowing operators to access the most current information.

Career Highlights

Throughout his career, Curtis G Marks has worked with notable companies such as Inventions Incorporated, LLC and Inuentions Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions for customer account servicing.

Collaborations

Marks has collaborated with talented individuals in the field, including Aleksander Szlam and James W Crooks, Jr. These partnerships have fostered a creative environment that has led to the development of impactful technologies.

Conclusion

Curtis G Marks is a notable inventor whose work in customer account servicing technology has made a significant impact on the industry. His patents reflect a commitment to innovation and efficiency, enhancing the way businesses manage customer interactions.

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