Constance Carlson

Title: Constance Carlson: Innovator in Automated Telephone Services

Introduction

Constance Carlson is a notable inventor based in Clinton Corners, NY (US). She has made significant contributions to the field of telecommunications, particularly in automating telephone services. With a total of 3 patents, her work has paved the way for advancements in how telephone calls are managed and serviced.

Latest Patents

Carlson's latest patents focus on methods and apparatus for automating the servicing of telephone calls. One of her key inventions involves automating operator services, allowing for a fully or partially automated manner of handling calls. This includes innovative methods for providing new telephone services, such as forwarding messages to non-published telephone number customers. Additionally, her inventions are designed to detect, report, and correct operator input errors. The automated apparatus she developed can interface with conventional telephone switches, making it appear as if human operators are managing the calls. This technology enables the unmanned apparatus to service calls typically handled by human operators without their involvement.

Career Highlights

Throughout her career, Constance Carlson has worked with prominent companies in the telecommunications industry. Notably, she has been associated with Verizon Services Corporation and Nynex Science & Technology, Inc. Her experience in these organizations has contributed to her expertise in developing innovative solutions for telephone services.

Collaborations

Some of her notable coworkers include Jan Stein and Craig L Reding. Their collaboration has likely played a role in the development of her groundbreaking inventions.

Conclusion

Constance Carlson's contributions to the field of telecommunications through her patents and career achievements highlight her as a significant figure in the innovation of automated telephone services. Her work continues to influence the way telephone communications are managed today.