Christopher R Rivera

Title: Innovations by Christopher R Rivera

Introduction

Christopher R Rivera is an accomplished inventor based in Carlsbad, CA. He holds a total of 6 patents that showcase his expertise in predictive modeling and user retention strategies for software applications. His innovative approaches have made significant contributions to the fields of technology and software development.

Latest Patents

One of Rivera's latest patents is focused on contact center call volume prediction. This method utilizes piecewise forecasts to obtain multiple models and generate values for a time series variable. The generated values correspond to several days that need to be predicted. The method further integrates these values into a headcount estimation service to generate an estimated headcount based on the time series variable.

Another notable patent involves machine-learning models designed to enhance user retention for software applications. The systems described apply an ordered combination of machine-learning models to identify users likely to abandon an application. It predicts the reasons for potential abandonment and suggests intervening actions to reduce this likelihood. The first model determines a retention-prediction value, while subsequent models identify reasons for session termination and recommend actions to improve user engagement.

Career Highlights

Christopher has worked with prominent companies, including Intuit, Inc. His experience in these organizations has allowed him to refine his skills and contribute to innovative projects that address real-world challenges.

Collaborations

Throughout his career, Rivera has collaborated with talented individuals such as Yao H Morin and Jonathan Lunt. These partnerships have fostered a creative environment that encourages the development of groundbreaking ideas.

Conclusion

Christopher R Rivera's contributions to innovation through his patents and collaborative efforts highlight his significant impact on technology and software applications. His work continues to influence the industry and inspire future advancements.