Company Filing History:
Years Active: 2004-2009
Title: Innovations by Cheng-Ju Chen
Introduction
Cheng-Ju Chen is a notable inventor based in Taipei, Taiwan. He has made significant contributions to the field of product management and after-sale services through his innovative patents. With a total of 2 patents, his work has had a considerable impact on how enterprises manage their operations and customer service.
Latest Patents
Cheng-Ju Chen's latest patents include a "Method and system for managing product output" and a "Globally-integrated returned material authorization information system." The first patent proposes a method and system that connects work partners at different locations within an enterprise through a network. This allows the enterprise to assign orders from clients to work partners who need to increase profits, enabling efficient product manufacture and output. The system also allows work partners to monitor and control operational conditions associated with product manufacture, thereby enhancing the management of business performances and profits.
The second patent, the "Globally-integrated RMA information system," facilitates the sharing of RMA files between global locations, such as an overseas service station and a domestic repair center. This system enables repair personnel to access associated RMA files immediately upon receiving returned products, eliminating the need for repetitive testing procedures. As a result, the overall after-sale repair service becomes more efficient and reliable.
Career Highlights
Cheng-Ju Chen is currently employed at Inventec Corporation, where he continues to innovate and develop solutions that enhance operational efficiency. His work has been instrumental in improving product management systems and after-sale services.
Collaborations
Cheng-Ju Chen has collaborated with notable coworkers such as Yi-Ming Liao and Li-Ching Tseng. Their combined efforts contribute to the innovative environment at Inventec Corporation.
Conclusion
Cheng-Ju Chen's contributions to innovation in product management and after-sale services highlight his role as a significant inventor in the industry. His patents reflect a commitment to improving operational efficiency and customer service in enterprises.