Harrisonville, MO, United States of America

Carl Milton Coppage


Average Co-Inventor Count = 2.0

ph-index = 9

Forward Citations = 658(Granted Patents)


Company Filing History:


Years Active: 1998-2011

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14 patents (USPTO):Explore Patents

Title: Carl Milton Coppage: Innovator in Call Processing Technology

Introduction

Carl Milton Coppage is an accomplished inventor based in Harrisonville, Missouri. With a remarkable portfolio of 14 patents, Coppage has made significant contributions to the field of communication technology, particularly in call processing systems. His innovative approach has streamlined call handling processes, enhancing efficiency in call center operations.

Latest Patents

Coppage's latest inventions include a "Call Processing System and Service Control Point for Handling Calls to a Call Center." This sophisticated call-handling system comprises a communication network that receives a call and processes a query to identify a call center resource. It enables the efficient transfer of calls to the appropriate resource through voice packets, ensuring speedy and accurate communication.

Another noteworthy invention is the "Call Center Communications System for Handling Calls to a Call Center." This system enhances call routing by obtaining the absolute address for a call center resource prior to the call's redirection. By eliminating complex routing equipment at the call center, Coppage's invention simplifies the process, thus improving overall service delivery.

Career Highlights

Throughout his career, Coppage has held pivotal roles in various organizations, including Sprint Communications Company L.P. and Sprint Spectrum L.P. His experience in these companies has equipped him with the expertise necessary to develop cutting-edge technologies that respond to the evolving needs of communication services.

Collaborations

Coppage has collaborated with notable professionals in the industry, such as Minh Duy Khuc and Bryce Alan Jones. These partnerships have played a significant role in refining and advancing his inventions, fostering an environment of innovation and shared knowledge.

Conclusion

Carl Milton Coppage stands out as a pioneering inventor whose work in call processing technology has transformed communication systems. With a strong record of patents and collaborations, he continues to influence the industry through his innovative spirit and dedication to improving call center operations. His inventions not only enhance efficiency but also set the stage for future advancements in communication technology.

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