Bryan Rieger is a prominent inventor based in Mill Creek, WA, with a total of five patents to his name. Known for his contributions in the field of telephony, Rieger's inventions showcase his dedication to enhancing communication technologies. His latest patents demonstrate his innovative approach to analyzing and classifying call data, ultimately aiming to improve call classification and mitigate issues related to call traffic pumping.

Latest Patents

Rieger's latest patent, titled “System and method for analyzing and classifying calls without transcription,” highlights a facility and method designed to analyze individual audio frames. This technology identifies speech and measures the time spent in conversation for both callers and agents. By considering additional metrics, such as the R-factor or MOS score, the facility creates a comprehensive representation of conversations. This analysis allows for detection of dialog patterns and characterization of call classifications, leading to the development of targeted solutions that can optimize advertising strategies and identify spam calls.

Another significant patent from Rieger is a system for detecting call traffic pumping activities. This innovative method involves analyzing a group of training calls to create a classification model, correlating call features with a probability of traffic pumping. By monitoring subsequent calls and comparing their features against the classification model, the system can effectively determine if a call is associated with unauthorized traffic pumping activities. When the probability exceeds a certain threshold, the system can take corrective actions such as flagging or terminating the call.

Career Highlights

Bryan Rieger currently works at Marchex, Inc., a company renowned for its advanced call analytics solutions. His role allows him to merge his passion for technology with practical applications that enhance communication systems. Rieger is recognized not only for his innovative patents but also for his ability to address real-world challenges within the telephony realm.

Collaborations

Rieger collaborates with his colleagues, including Jason S. Flaks and Chris Kolbegger, who share a commitment to advancing technology in their field. This collaborative environment fosters creativity and innovation, helping to propel their projects to new heights.

Conclusion

Bryan Rieger's contributions to the field of telephony through his patents exemplify the impact of innovation on modern communication. His work at Marchex, Inc. and collaborations with talented coworkers reflect a commitment to pushing the boundaries of what is possible in call analytics. As technology continues to evolve, Rieger’s inventive spirit will undoubtedly leave a lasting mark on the industry.

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