Company Filing History:
5 out of 200 
3 out of 3 
1 out of 1 Years Active: 2015-2022
Title: Bruno Bergher: Innovator in Contact Center Solutions
Introduction
Bruno Bergher is a prominent inventor based in San Francisco, CA, known for his innovative contributions to contact center technology. With a total of nine patents to his name, Bergher has made significant strides in enhancing communication systems.
Latest Patents
One of Bergher's latest patents focuses on systems and methods for flexible and extensible contact center routing. This invention involves receiving incoming communications at a contact center from various customers. A pairing score is determined for each agent capable of servicing these communications based on adjustable customer and agent attributes. The system routes incoming communications to the agent with the highest pairing score, allowing for seamless transitions between different communication channels.
Career Highlights
Throughout his career, Bergher has worked with notable companies such as Lookout, Inc. and Gladly Software, Inc. His experience in these organizations has contributed to his expertise in developing advanced communication solutions.
Collaborations
Some of Bergher's notable coworkers include Michael Hicks and Ramon Novales, who have collaborated with him on various projects.
Conclusion
Bruno Bergher is a key figure in the field of contact center innovations, with a strong portfolio of patents that reflect his commitment to improving communication systems. His work continues to influence the industry and enhance customer service experiences.