Bruce Eidsvik

Title: The Innovative Mind of Bruce Eidsvik

Introduction

Bruce Eidsvik is a notable inventor based in Lafayette, California. He has made significant contributions to the field of communication technology, particularly in the realm of contact center systems. His innovative approach has led to the development of a unique patent that enhances outbound communications.

Latest Patents

Eidsvik holds a patent for a "Contact center system and method for advanced outbound communications to a contact group." This invention outlines a method for establishing communication across contact center systems of unaffiliated entities. The process involves receiving a signal from a first server, identifying a user based on an embedded identifier, and predicting the impact of an event on trusted entities. The system generates a second signal for transmission to a second server, ensuring effective communication during critical events.

Career Highlights

Throughout his career, Bruce Eidsvik has demonstrated a commitment to innovation and excellence. His work has not only advanced technology but has also improved the efficiency of communication systems. Eidsvik's patent reflects his ability to identify gaps in existing technologies and create solutions that address these challenges.

Collaborations

Eidsvik has collaborated with various professionals in the field, including his coworker Andrea Friio. These partnerships have allowed him to refine his ideas and bring his inventions to fruition.

Conclusion

Bruce Eidsvik's contributions to communication technology through his innovative patent exemplify the impact of creativity and collaboration in the field of inventions. His work continues to influence the way contact centers operate, paving the way for future advancements.