Company Filing History:
Years Active: 2019-2023
Title: Bruce A Patterson: Innovator in Service Tracking Technology
Introduction
Bruce A Patterson is a notable inventor based in Holland, MI (US), recognized for his contributions to service tracking technology. With a total of two patents to his name, Patterson has made significant strides in enhancing the efficiency of services in the hospitality industry.
Latest Patents
Patterson's latest patent is a system and method for service tracking, designed to assist in monitoring and improving services in hotels, motels, and other lodging facilities. This innovative system incorporates a variety of fixed-location wireless devices strategically placed throughout the facility. Each service provider or asset that needs monitoring is equipped with a corresponding mobile wireless device. These mobile devices periodically transmit beacons that are captured by the fixed-location devices. The system determines location by evaluating signal strength across multiple fixed devices. It also includes pre-mapped calibration data on signal strength to aid in accurate location determination. The location information generated can be instrumental in assessing employee performance, enhancing service quality, and improving overall guest experiences. Additionally, the system can interact with applications on hotel guests' electronic devices, allowing for real-time tracking of guest locations to provide tailored services.
Career Highlights
Patterson is currently associated with Shoreline Tracking Systems, LLC, where he continues to develop innovative solutions for the hospitality sector. His work focuses on leveraging technology to improve service delivery and operational efficiency.
Collaborations
Some of Patterson's notable coworkers include David W Baarman and Robert J Zuker, who contribute to the collaborative efforts at Shoreline Tracking Systems, LLC.
Conclusion
Bruce A Patterson stands out as an influential inventor in the field of service tracking technology, with his innovative solutions poised to transform the hospitality industry. His work exemplifies the intersection of technology and service improvement, making a lasting impact on guest experiences.