Bhavya Potluri

Title: Bhavya Potluri: Inventor in Real-Time Analytics and Microservice Testing

Introduction

Bhavya Potluri is an inventor based in Delaware, Ohio, whose patent work addresses software systems for customer-service analytics and federated microservice architectures. Her listed portfolio includes 2 patents, and her work is associated with JPMorgan Chase Bank, N.A.

Latest Patents

Potluri’s latest patents include “System and Method for Real-Time Identification of Dissatisfaction Data.” The invention describes receiving live call or chat transcripts and applying a machine-learning model containing predefined complaint data. The system compares transcript content with that data, calculates a similarity score, and identifies dissatisfaction when the score meets or exceeds a predetermined threshold.

Her other listed patent, “Systems and Methods for Testing Federated Microservice Architectures,” concerns testing interconnected microservices in a simulated environment. The disclosed method associates a testing application with a set of microservices, detects relationships among them, generates test cases for a target microservice, and evaluates its performance using those tests.

Career Highlights

The two inventions reflect applications of software and machine learning to operational challenges. One focuses on identifying customer dissatisfaction from live interactions, while the other provides a structured approach to evaluating microservices within a federated architecture.

Collaborations

Potluri is associated with JPMorgan Chase Bank, N.A. Her listed coworkers include Siva Tanuku and Serdar Kuyuk.

Conclusion

Bhavya Potluri’s patent work spans real-time customer-service analysis and testing tools for federated software systems, highlighting practical approaches to improving digital operations.