This inventor holds 4 USPTO granted patents. Top assignee: Dish Network LLC. Active years: 2014-2023.
Location History:
- Conyers, GA (US) (2014 - 2015)
- Centennial, CO (US) (2021 - 2023)
Company Filing History:
Years Active: 2014-2023
Title: Innovations by Benjamin Gerard Husser
Introduction
Benjamin Gerard Husser is an accomplished inventor based in Conyers, GA (US). He holds a total of 4 patents that showcase his innovative contributions to technology. His work primarily focuses on enhancing user authentication and customer relationship management systems.
Latest Patents
One of his latest patents is titled "User to user content authentication." This invention involves devices, systems, and methods for authenticating a user to access electronic content. It includes a processor configured to identify a technical condition for the content, access distributor logic providing a first release of the technical condition, and a database that stores the technical condition. The system is designed to receive requests from subscribers to transfer the first release to identified users, determining whether to approve or deny these requests.
Another significant patent is "CRM integrated chat with authorization management." This invention presents various arrangements for allowing a remote expert to assist a customer relationship management (CRM) agent. The CRM system can present details about an accessed customer account and an option to contact an expert with more access rights than the CRM agent. The system routes requests to the expert based on expert routing rules, initiating a chat communication session that allows the expert to access the customer account.
Career Highlights
Benjamin works at Dish Network LLC, where he continues to develop innovative solutions that enhance user experiences and streamline processes. His contributions have significantly impacted the fields of content authentication and customer service.
Collaborations
He collaborates with talented individuals such as Myles Parker and Caroline Horner, who contribute to the innovative environment at Dish Network LLC.
Conclusion
Benjamin Gerard Husser's work exemplifies the spirit of innovation in technology. His patents reflect a commitment to improving user authentication and customer relationship management systems. His contributions are valuable assets to the industry and demonstrate the importance of continuous innovation.