This inventor holds 1 USPTO granted patent. Top assignee: Microsoft Technology Licensing, LLC. Active years: 2017.
Company Filing History:
Years Active: 2017
Title: Ashwin K Sarin: Innovator in Customer Support Technology
Introduction
Ashwin K Sarin is a notable inventor based in Redmond, WA (US). He has made significant contributions to the field of customer support technology. His innovative approach has led to the development of a patent that enhances the efficiency of customer support operations.
Latest Patents
Ashwin holds a patent titled "Support Incident Routing." This invention describes a method for distributing customer support calls among multiple agents who may be geographically distributed. The technology utilizes the Internet to facilitate communication between customers and support agents. It incorporates voice data to voice-over-IP (VOIP) data packet conversion, enabling seamless interactions between a customer's telephone and a support agent's computer system. Ashwin has 1 patent to his name.
Career Highlights
Ashwin K Sarin is currently employed at Microsoft Technology Licensing, LLC. His work at Microsoft has allowed him to explore and implement innovative solutions in the realm of customer support. His contributions have been instrumental in improving the efficiency of support services.
Collaborations
Throughout his career, Ashwin has collaborated with talented individuals such as William G Burton and Eamon O'Reilly. These partnerships have fostered a creative environment that encourages innovation and the development of cutting-edge technologies.
Conclusion
Ashwin K Sarin is a distinguished inventor whose work in customer support technology has made a significant impact. His patent on support incident routing exemplifies his commitment to enhancing customer service experiences. His contributions continue to shape the future of customer support solutions.