Ardell Burgess

Title: The Innovative Contributions of Ardell Burgess

Introduction

Ardell Burgess, an inventor based in Glen Gardner, New Jersey, has made his mark in the field of telecommunications with a unique patent. His invention focuses on enhancing communication efficiency through innovative methods of notifying parties involved in calls.

Latest Patents

Burgess holds a patent for a “Method and apparatus for notifying called and/or calling parties of a call placement.” This invention outlines a system that allows service providers, particularly Voice over Internet Protocol (VoIP) or Session over Internet Protocol (SoIP) providers, to register customers for email notification services. It intelligently processes Call Detail Records (CDRs) and identifies calls that went unanswered or were busy, ensuring that parties who subscribe to the service are duly informed about call details. The notification includes essential information such as caller and called party information, time of the call, and the call’s disposition.

Career Highlights

Burgess is affiliated with AT&T Corp, a leading telecommunications company, where he has contributed to advancements in communication technology. His work at AT&T has furthered the development of new services aimed at improving customer experience in call management.

Collaborations

Throughout his career, Ardell Burgess has collaborated with fellow innovators, including Mitchell K. Bilder and Raymond G. Gardner, Jr. These partnerships underscore the collaborative spirit in the innovation landscape, highlighting the importance of teamwork in the development of pioneering technologies.

Conclusion

Ardell Burgess is a notable inventor whose contributions to telecommunications have paved the way for more efficient call handling. His patented methods provide valuable improvements for service providers and their customers, showcasing the significant impact of innovation in enhancing communication experiences.