Location History:
- Grenoble, FR (2013 - 2021)
- Chatillon, FR (2021 - 2024)
Company Filing History:
Years Active: 2013-2025
Title: Innovator Apostolos Kountouris: Revolutionizing Telecommunications and Incident Reporting
Introduction
Apostolos Kountouris, based in Grenoble, France, is a prominent inventor known for his significant contributions to the fields of telecommunications and incident reporting. With a remarkable portfolio comprising 12 patents, Kountouris has carved out a niche for himself through his innovative methodologies and systems that enhance user experience and operational efficiency.
Latest Patents
Among his most recent patents is a groundbreaking **method and server for processing calls originating from user terminals for connection with operator terminals**. This patent describes an innovative approach to manage incoming calls in a call center setting, particularly when operator terminals are unavailable. By placing the first call in a queue and providing users with the option to make a second call while retaining their position in the queue, Kountouris's method enhances customer satisfaction and efficiency.
Another noteworthy patent is the **incident reporting method and structure**. This system utilizes a computer-implemented method to generate incident reporting information based on user-generated incident data, including geolocation data. The method not only selects appropriate recipients for this data but also transmits the relevant information efficiently, improving incident response times.
Career Highlights
Apostolos Kountouris has worked with leading organizations in the telecommunications sector, including Orange and France Telecom. His insights and technological advancements have significantly impacted how companies handle communication and incident reporting.
Collaborations
Throughout his career, Kountouris has collaborated with esteemed colleagues such as Philippe Surbayrole and Dominique Barthel. These partnerships have fostered a creative environment, resulting in some of the innovative solutions that Kountouris is known for.
Conclusion
Apostolos Kountouris exemplifies the spirit of innovation in telecommunications and incident reporting. His 12 patents reflect a commitment to enhancing user experience and operational procedures. As he continues to shape the industry with his inventive methodologies, Kountouris remains a key figure in driving progress through his inventive endeavors.