Company Filing History:
Years Active: 2024-2025
Title: Anil Kumar Bashetty: Innovator in Holistic User Engagement
Introduction
Anil Kumar Bashetty is a notable inventor based in Plainsboro, NJ (US). He has made significant contributions to the field of user engagement through his innovative patents. With a total of 2 patents, Bashetty's work focuses on enhancing communication between organizations and users.
Latest Patents
One of Anil Kumar Bashetty's latest patents is centered around "Holistic user engagement across multiple communication channels." This patent discloses various embodiments that facilitate a comprehensive engagement with users across different communication channels of an organization. The invention is based on determining user intent as users interact with various services associated with the organization. Interaction data is captured and stored, which can then be organized according to a predefined schema. This organized data is applied to a trained intent model that predicts user intent based on observations of other users with similar histories. The predicted intent is then provided to different services, ensuring that subsequent interactions are consistent, regardless of the communication channel used.
Career Highlights
Anil Kumar Bashetty is currently employed at American Express Travel Related Services Company, Inc. His role involves leveraging his expertise in user engagement to improve the overall experience for users interacting with the organization.
Collaborations
Some of his notable coworkers include Swetha Gayam and Mark E Johnson, who contribute to the innovative environment at American Express.
Conclusion
Anil Kumar Bashetty's work in holistic user engagement showcases his commitment to improving communication between organizations and users. His innovative patents reflect a deep understanding of user intent and interaction, making him a valuable contributor to the field.