Company Filing History:
Years Active: 2022-2025
Title: The Innovative Contributions of Andrew Veenstra
Introduction
Andrew Veenstra is a notable inventor based in San Francisco, CA. He has made significant contributions to the field of technology, particularly in customer service and web security. With a total of seven patents to his name, Veenstra continues to push the boundaries of innovation.
Latest Patents
One of Veenstra's latest patents is titled "Systems and methods for generating customized customer service menu." This invention involves a method that receives profile data associated with a user, including a first phone number. It also incorporates browsing data from a user device, which is stored with a timestamp. When a phone call is received from the first phone number, the system identifies the user and retrieves the browsing data. If the browsing data contains trigger data and the timestamp is within a certain threshold of the call time, a customized audio IVR menu is generated and presented to the user over the phone call.
Another significant patent is "Methods, media, and systems for screening malicious content from a web browser." This invention focuses on screening content for malicious elements in a web browser. It retrieves Document Object Model (DOM) elements from the displayed content and identifies links to websites included in those elements. The identified links are compared to a list of permitted sources, and if a mismatch is found, an alert is generated to notify the user.
Career Highlights
Andrew Veenstra is currently employed at Capital One Services, LLC, where he applies his innovative skills to enhance customer experiences and improve web security. His work has had a profound impact on the way companies interact with their customers and protect their online environments.
Collaborations
Veenstra has collaborated with talented coworkers such as Jose Moreno and Jonatan Yucra Rodriguez. Their combined expertise has contributed to the successful development of various projects and patents.
Conclusion
Andrew Veenstra's contributions to technology through his patents demonstrate his commitment to innovation and improvement in customer service and web security. His work continues to influence the industry and pave the way for future advancements.