This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: Servicenow, Inc.. Active years: 2021.
Company Filing History:
Years Active: 2021
Title: The Innovative Mind of Andrew Krier
Introduction
Andrew Krier is a notable inventor based in San Diego, CA. He has made significant contributions to the field of case management through his innovative patent. His work focuses on enhancing user experience in service event management.
Latest Patents
Andrew Krier holds a patent titled "Action determination for case management." This patent relates to a case management application that allows users to open service cases associated with service events. The application is designed to receive information related to the service case and the user, providing recommended actions to address the service event. Additionally, the application can access a recommendation tool that utilizes a trend model to determine the best course of action. This flexibility allows designers to modify the recommendation tool and trend model to improve the application's effectiveness.
Career Highlights
Andrew Krier is currently employed at ServiceNow, Inc., where he continues to develop innovative solutions in case management. His work has been instrumental in advancing the capabilities of service management applications.
Collaborations
Some of Andrew's coworkers include Matthew David Lloyd and Lifen Yan, who contribute to the collaborative environment at ServiceNow, Inc. Their combined expertise fosters innovation and enhances the development of new technologies.
Conclusion
Andrew Krier's contributions to the field of case management through his patent demonstrate his commitment to innovation and improving user experiences. His work at ServiceNow, Inc. continues to influence the industry positively.