Company Filing History:
Years Active: 2022-2024
Title: Amy Daali: Innovator in Predictive Mapping Technology
Introduction
Amy Daali is a notable inventor based in San Antonio, Texas. She has made significant contributions to the field of telecommunications through her innovative work. With a total of three patents to her name, Amy is recognized for her advancements in predictive mapping technology.
Latest Patents
One of Amy's latest patents focuses on predictive mapping for routing telephone calls. This technology is designed to enhance the efficiency of connecting users to customer service representatives. The system utilizes various factors to determine the best representative for a call, including a sentiment score based on the conversation topic, an experience score reflecting the representative's familiarity with the subject, and a performance score that assesses the representative's effectiveness in managing the conversation.
Career Highlights
Amy Daali is currently employed at the United Services Automobile Association (USAA), where she continues to develop innovative solutions in her field. Her work has garnered attention for its potential to improve customer service experiences through technology.
Collaborations
Amy collaborates with talented individuals such as Kristopher Williams and Reynaldo Medina III. These partnerships enhance her ability to innovate and push the boundaries of technology in telecommunications.
Conclusion
Amy Daali is a pioneering inventor whose work in predictive mapping technology is shaping the future of customer service interactions. Her contributions are significant and reflect her commitment to innovation in the telecommunications industry.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.