Company Filing History:
Years Active: 2023
Title: Innovations by Amit Hetawal in Machine Learning Chatbots
Introduction
Amit Hetawal is an innovative inventor based in San Ramon, CA (US). He has made significant contributions to the field of machine learning, particularly in developing tenant-specific chatbots. His work focuses on enhancing user interaction within multi-tenant systems, making technology more accessible and efficient.
Latest Patents
Amit Hetawal holds a patent for "Machine learning based tenant-specific chatbots for performing actions in a multi-tenant system." This invention allows a multi-tenant system to perform custom configurations of tenant-specific chatbots that can process and act upon natural language requests. The system is designed to configure chatbots without requiring tenant-specific training, streamlining the process for users. It provides a user interface for configuring a set of permitted actions and determines example phrases for each action. By utilizing a neural network, the system can identify and perform actions based on user requests, enhancing the overall user experience.
Career Highlights
Amit Hetawal is currently employed at Salesforce, Inc., where he continues to innovate and develop cutting-edge technologies. His work at Salesforce has positioned him as a key player in the advancement of machine learning applications in customer service and user interaction.
Collaborations
Amit collaborates with talented coworkers, including Kevin Zhang and Michael Machado, who contribute to the innovative environment at Salesforce. Their combined expertise fosters a culture of creativity and technological advancement.
Conclusion
Amit Hetawal's contributions to machine learning and chatbot technology exemplify the potential of innovation in enhancing user experiences. His patent and work at Salesforce highlight the importance of developing intelligent systems that cater to specific user needs.