Amen Zwa is a notable inventor based in Owings Mills, MD (US). He has made significant contributions to the field of voice over internet telephony, holding a total of 3 patents. His work focuses on enhancing communication technologies, particularly in remote media control and caller identification systems.

Latest Patents

One of Amen Zwa's latest patents is for a remote media control system for voice over internet telephony and related applications. This innovation allows a person receiving a Voice over IP call, such as a call center agent, to remotely control media settings on a caller's multimedia terminal device. The system utilizes DTMF (dual tone multi-frequency) sequences entered from the telephone keypad to manage media settings without requiring intervention from the caller.

Another significant patent addresses caller identification and voice/data synchronization for internet telephony. This system provides identification information of an end user terminal making an Internet telephone call to a call center terminal. It enables call center agents to display selected web pages and synchronize displays between the agent and end user terminals, enhancing the overall communication experience.

Career Highlights

Amen Zwa is currently employed at Estara, Inc., where he continues to innovate in the field of telecommunications. His work has been instrumental in developing technologies that improve the efficiency and effectiveness of voice communication over the internet.

Collaborations

Amen has collaborated with notable professionals in his field, including Joseph Louis Siegrist and Jeffrey Douglas Greenberg. These collaborations have contributed to the advancement of technologies in voice over internet telephony.

Conclusion

Amen Zwa is a pioneering inventor whose work in voice over internet telephony has led to significant advancements in communication technology. His patents reflect a commitment to improving user experience and functionality in telecommunication systems.