Company Filing History:
Years Active: 2024-2025
Title: Amarnath E Mahendran: Innovator in User Engagement Technologies
Introduction
Amarnath E Mahendran is a notable inventor based in Basking Ridge, NJ (US). He has made significant contributions to the field of user engagement technologies, holding 2 patents that focus on enhancing communication across various channels. His work is particularly relevant in today's digital landscape, where effective user interaction is crucial for organizations.
Latest Patents
One of Mahendran's latest patents is titled "Holistic user engagement across multiple communication channels." This invention discloses various embodiments that facilitate a comprehensive engagement with users across multiple communication channels of an organization. The technology is designed to determine user intent based on interactions with various services associated with the organization. As users engage with these services, interaction data is captured and stored. This data is then organized according to a predefined schema and applied to a trained intent model. The model outputs a user intent based on observations of other users with similar histories. The predicted intent is provided to different services, ensuring that subsequent interactions are consistent, regardless of the communication channel used.
Career Highlights
Amarnath E Mahendran is currently employed at American Express Travel Related Services Company, Inc. His role involves leveraging his expertise in user engagement to improve customer interactions and enhance service delivery. His innovative approach has positioned him as a key player in the development of user-centric technologies.
Collaborations
Some of Mahendran's notable coworkers include Anil Kumar Bashetty and Swetha Gayam. Their collaborative efforts contribute to the advancement of user engagement solutions within their organization.
Conclusion
Amarnath E Mahendran's work in user engagement technologies exemplifies the importance of understanding user intent in enhancing communication across various channels. His patents reflect a commitment to innovation that benefits both organizations and users alike.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.