Company Filing History:
Years Active: 2017
Title: Innovations of Ali Haznedaroglu
Introduction
Ali Haznedaroglu is an accomplished inventor based in Istanbul, Turkey. He has made significant contributions to the field of speech analytics, particularly in enhancing call center operations. His innovative approach focuses on improving agent performance and customer satisfaction through advanced technology.
Latest Patents
Ali Haznedaroglu holds a patent for a "Speech analytics system and methodology with accurate statistics." This invention relates to new methods for automatically and robustly evaluating agent performance, customer satisfaction, campaign, and competitor analysis in a call center. The system comprises several modules, including an analysis consumer server, call pre-processing module, speech-to-text module, emotion recognition module, gender identification module, and fraud detection module. This patent showcases his commitment to leveraging technology for better communication and service delivery.
Career Highlights
Ali Haznedaroglu is associated with Sestek Ses Iletisim Bilgisayar Teknolojileri Sanayi Ve Ticaret Anonim Sirketi, a leading company in the field of speech technology. His work at Sestek has allowed him to develop and implement innovative solutions that enhance the efficiency of call centers. His dedication to research and development has positioned him as a key player in the industry.
Collaborations
Ali collaborates with various professionals in his field, including his coworker Mustafa Levent Arslan. Their combined expertise contributes to the advancement of speech analytics technologies and the overall success of their projects.
Conclusion
Ali Haznedaroglu's contributions to speech analytics demonstrate his innovative spirit and commitment to improving communication technologies. His patent and work at Sestek highlight the importance of technology in enhancing customer service and operational efficiency.