Company Filing History:
1 out of 28 
1 out of 6,545 
1 out of 8 Years Active: 2003-2015
Title: Innovations of Albert Michael Selvin
Introduction
Albert Michael Selvin is an accomplished inventor based in Pawling, NY (US). He holds three patents that showcase his innovative contributions to technology, particularly in the fields of call center management and hypertext databases. His work reflects a commitment to enhancing operational efficiency and user experience.
Latest Patents
One of Selvin's latest patents is focused on call center agent management. This invention allows for the monitoring of call center personnel, enabling the presentation of performance data on portable devices. The information gathered includes various key performance indexes (KPIs) that assess the agents' performance in near-real time. Additionally, sound analytics can be performed on the calls, and the data is graphically organized to easily identify agents who may need assistance. The portable device can even join a call, allowing for real-time management adjustments.
Another significant patent is a method and apparatus for generating typed nodes and links in a hypertext database from source documents. This invention segments source documents based on formatted properties, generating nodes for each segment and creating link definitions to maintain the logical structure of the document. These nodes and links can be imported into a hypertext database, enhancing search capabilities with a hypertext engine.
Career Highlights
Throughout his career, Selvin has worked with notable companies such as Telesector Resources Group, Inc. and Verizon Patent and Licensing Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions.
Collaborations
Selvin has collaborated with talented individuals in his field, including Yuemin Ding and Marc J Pannone. These partnerships have likely enriched his work and led to further advancements in his inventions.
Conclusion
Albert Michael Selvin's contributions to technology through his patents demonstrate his innovative spirit and dedication to improving systems in call center management and hypertext databases. His work continues to influence the industry and inspire future innovations.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.