Company Filing History:
Years Active: 2018-2020
Title: Innovations by Albert Manukyan
Introduction
Albert Manukyan is a notable inventor based in Yerevan, Armenia. He has made significant contributions to the field of technology, particularly in the area of co-browsing applications. With a total of 2 patents, his work focuses on enhancing customer service interactions through innovative solutions.
Latest Patents
Manukyan's latest patents include "Automatic sizing of agent's screen for HTML co-browsing applications." This invention provides systems and methods for automatically resizing a customer service agent's view to match the customer's interface. This ensures that the agent sees exactly what the customer sees, regardless of the device or screen size used. Another significant patent is "Co-browsing preview of queued customer contacts." This invention allows agents to receive a live, real-time preview of a customer's user interface while the contact is in the agent's queue, enhancing the efficiency of customer service interactions.
Career Highlights
Albert Manukyan is currently employed at Oracle International Corporation, where he continues to develop innovative solutions that improve customer service technologies. His work has been instrumental in advancing the capabilities of co-browsing applications.
Collaborations
Manukyan collaborates with talented individuals such as Igor Khalatian and Hayk Baghdasaryan, contributing to a dynamic work environment that fosters innovation.
Conclusion
Albert Manukyan's contributions to technology through his patents demonstrate his commitment to improving customer service experiences. His innovative solutions are paving the way for more effective interactions in the digital age.