Aditya Sakhuja

Title: Aditya Sakhuja: Innovator in Natural Language Processing and Article Recommendation Systems

Introduction

Aditya Sakhuja is a prominent inventor based in San Francisco, CA, known for his contributions to the fields of natural language processing and article recommendation systems. With a total of four patents to his name, he has made significant strides in enhancing user experience through innovative technology.

Latest Patents

One of Aditya's latest patents focuses on the routing of cases using unstructured input and natural language processing. This method generates a ranked list of candidate responders by analyzing user questions and inferring skill sets. The process involves creating feature vectors for both the questions and candidate responders, computing reputation scores based on user feedback, and ultimately predicting the quality of answers provided by responders. Another notable patent is a method and system for service agent assistance in recommending articles to customers during app sessions. This system utilizes artificial intelligence to identify relevant articles based on customer requests and behavior, enhancing the overall customer experience.

Career Highlights

Aditya has worked with notable companies such as Salesforce.com, Inc. and Salesforce, Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to the advancement of technology in customer service and support.

Collaborations

Throughout his career, Aditya has collaborated with talented individuals, including Anjan Goswami and Sitaram Asur. These partnerships have fostered a creative environment that encourages the development of groundbreaking solutions.

Conclusion

Aditya Sakhuja's work in natural language processing and article recommendation systems showcases his dedication to innovation and improving user experiences. His patents reflect a deep understanding of technology and its application in real-world scenarios.