This inventor holds 3 USPTO granted patents and 1 published patent application. Top assignee: Servicenow, Inc.. Active years: 2021-2022.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2021-2022
Title: Innovations of Aditya Mallik Manthripragada
Introduction
Aditya Mallik Manthripragada is an accomplished inventor based in Hyderabad, Telangana, India. He has made significant contributions to the field of technology, particularly in incident management systems. With a total of 3 patents to his name, Aditya continues to push the boundaries of innovation.
Latest Patents
Aditya's latest patents include an "Escalation tracking and analytics system." This system involves persistent storage that contains a representation of an escalation path, including an ordering of groups that represent agents. It outlines maximum numbers of contact attempts, maximum times to wait after contact attempts, and channels for each attempt. The system is designed to receive indications of events, perform contact attempts, and generate a graphical user interface that tracks the current agent and attempts made.
Another notable patent is the "System and method for a unified incident management interface." This interface allows operators to track the progress of incident resolution. It features selectable options that summarize the effects of incidents, enable the creation and management of communication tasks, and facilitate conference calls with various agents.
Career Highlights
Aditya is currently employed at ServiceNow, Inc., where he applies his expertise in developing innovative solutions for incident management. His work has been instrumental in enhancing operational efficiency and improving user experience in incident resolution.
Collaborations
Aditya collaborates with talented professionals such as Soumya Mitra and Valencio Cardoso. Their teamwork fosters a creative environment that drives innovation and leads to the development of cutting-edge technologies.
Conclusion
Aditya Mallik Manthripragada exemplifies the spirit of innovation through his patents and contributions to technology. His work continues to influence the field of incident management, showcasing the importance of creativity and collaboration in driving advancements.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile