Mountain View, CA, United States of America

Egain Communications Corporation

Calculating rank

USPTO Granted Patents = 6

% Expired Patents = 16.7

Trademarks = 1

Forward Citations = 44

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9 inventors (with patents filed for the assignee):

Ashutosh Roy (5 out of 14 patents)

Promod Narang (4 out of 10 patents)

Sam Hahn (2 out of 8 patents)

4. Jeffrey Huang (1 out of 3 patents)

5. Ian Jones (1 out of 1 patent)

6. Peter Dove (1 out of 1 patent)

7. Sam Hanh (1 out of 2 patents)

8. Varsha Thalange (1 out of 2 patents)

9. Arvind Gopal (1 out of 2 patents)

6 patents: Sort by Forward Citations

1. 11818290 - System and method for automatic agent assistance based on real-time metrics (2023-11-14),

2. 9762523 - Enhanced communication of electronic reminders (2017-09-12),

3. 9363375 - Interaction using content (2016-06-07),

4. 9123019 - Method, web browser and system for co-browsing online content (2015-09-01),

5. 8682977 - Communication associated with a webpage (2014-03-25),

6. 8676895 - Interaction using content (2014-03-18),

Company Overview

Egain Communications Corporation is a global leader in customer engagement solutions. They provide software and services to help businesses deliver exceptional customer service across various channels. Egain's solutions include AI-powered chatbots, virtual agents, and knowledge management tools to enhance customer interactions and drive operational efficiency. With over 20 years of experience, Egain serves customers in industries such as retail, banking, and telecommunications.

Profile summary synthesized from public USPTO records and patent filings.

Company Badge

USPTO Data Jan 1 1976 - Oct 27 2026

6 Patents

#358 in Mountain View, CA

#10,583 in California

#45,030 in US

Mountain View, CA, United States of America