The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 10, 2018

Filed:

Oct. 31, 2014
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Brent Alan Shelkey, Huntersville, NC (US);

Alicia C. Jones-McFadden, Fort Mill, SC (US);

Craig Sobol, Waxhaw, NC (US);

Carrie Anne Hanson, Charlotte, NC (US);

Ivory Assan, Columbia, SC (US);

Shira Bauman, Baltimore, MD (US);

Matthew Hsieh, Upper Darby, PA (US);

Shuangshuang Li, Pittsburgh, PA (US);

Gabriela Moreno Cesar, The Woodlands, TX (US);

Assignee:

BANK OF AMERICA CORPORATION, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06F 17/30967 (2013.01); G06F 17/30979 (2013.01); G06F 17/30991 (2013.01); G06Q 30/00 (2013.01);
Abstract

This invention provides a contextual search tool to a user. The contextual search tool receives a search from the user and provides search results, content, and dynamic contextual information (e.g., dynamic contextual questions, user information, and account information) to the user. The contextual search tool then receives contextual information input from the user (input for the dynamic contextual information, selection of the search results, or the like) and updates the search results and the dynamic contextual information. As such, the invention of the present invention improves the ability of the contextual search tool to provide tailored, customized, and relevant search results to the user based not only on the search terms provided by the user, but based on dynamic contextual information that changes as the user takes actions within the contextual search interface.


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