The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 08, 2016
Filed:
Dec. 19, 2014
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Lizanne Kaiser, Richmond, CA (US);
Cliff Bell, Kalispell, MT (US);
Daniel Stoops, Powell, OH (US);
Herbert Willi Artur Ristock, Walnut Creek, CA (US);
James Kraeutler, Cardiff, CA (US);
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Abstract
A system and method include a customer engagement platform of an enterprise. The customer engagement platform is configured to connect with an audience computer and provide to the audience computer contact information associated with a marketing attribution. The marketing attribution accompanies an impression served to the audience computer. The impression and marketing attribution associated with the contact information are sent to the customer engagement platform during an interaction with the enterprise.