The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 10, 2015
Filed:
Mar. 13, 2013
United Services Automobile Association (Usaa), San Antonio, TX (US);
Karen Moritz, Fair Oaks Ranch, TX (US);
Stephen Seyler Aultman, San Antonio, TX (US);
Joseph James Albert Campbell, New Braunfels, TX (US);
Debra Casillas, Helotes, TX (US);
Jonathan Edward Neuse, Helotes, TX (US);
Sara Teresa Alonzo, San Antonio, TX (US);
Thomas Bret Buckingham, Fair Oaks Ranch, TX (US);
Gabriel Carlos Fernandez, San Antonio, TX (US);
Maland Keith Mortensen, San Antonio, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
Methods and systems for behavioral profiling are described. In some embodiments, a method includes observing behavioral characteristics of user interactions during a current session with the user through one of a plurality of channels. Variations between the behavioral characteristics of the user interactions observed during the current session and a behavioral profile previously developed based on prior usage patterns of the user through the plurality of channels are identified, in real-time or near real-time. For the user to proceed in the session, a challenge level is implemented based on the variations between the behavioral characteristics and the behavioral profile.