The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 02, 2018

Filed:

Nov. 11, 2016
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

Karen M. Moritz, Fair Oaks Ranch, TX (US);

Stephen Seyler Aultman, San Antonio, TX (US);

Joseph James Albert Campbell, New Braunfels, TX (US);

Debra R. Casillas, Helotes, TX (US);

Jonathan Edward Neuse, Helotes, TX (US);

Sara Teresa Alonzo, San Antonio, TX (US);

Thomas Bret Buckingham, Fair Oaks Ranch, TX (US);

Gabriel Carlos Fernandez, San Antonio, TX (US);

Maland Keith Mortensen, San Antonio, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); G06F 21/60 (2013.01);
U.S. Cl.
CPC ...
H04L 63/08 (2013.01); G06F 21/602 (2013.01);
Abstract

Methods and systems for behavioral profiling, and in particular, utilizing crowd-managed data architectures to store and manage that profile, are described. In some embodiments, a method includes observing behavioral characteristics of user interactions during a current session with the user through one of a plurality of channels. Variations between the behavioral characteristics of the user interactions observed during the current session and a behavioral profile previously developed based on prior usage patterns of the user through the plurality of channels are identified, in real-time or near real-time.


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