The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 24, 2013

Filed:

Nov. 21, 2011
Applicants:

Jeffrey William Cordell, Omaha, NE (US);

Larry Trent Larson, Bennington, NE (US);

Michael S Fecci, Omaha, NE (US);

Raymond Onslow Morris, Omaha, NE (US);

Kevin Peter Pierson, Omaha, NE (US);

Inventors:

Jeffrey William Cordell, Omaha, NE (US);

Larry Trent Larson, Bennington, NE (US);

Michael S Fecci, Omaha, NE (US);

Raymond Onslow Morris, Omaha, NE (US);

Kevin Peter Pierson, Omaha, NE (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); G06F 7/04 (2006.01); G06F 15/16 (2006.01); G06F 17/30 (2006.01); G06F 21/00 (2013.01);
U.S. Cl.
CPC ...
Abstract

A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.


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