The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 13, 2012
Filed:
Dec. 27, 2006
Andrey Ryabchun, San Francisco, CA (US);
Petr Makagon, San Francisco, CA (US);
Herbert Ristock, Walnut Creek, CA (US);
Nikolai Anisimov, Concord, CA (US);
Dave Sneyders, San Francisco, CA (US);
S. Michael Perlmutter, San Francisco, CA (US);
Andrey Ryabchun, San Francisco, CA (US);
Petr Makagon, San Francisco, CA (US);
Herbert Ristock, Walnut Creek, CA (US);
Nikolai Anisimov, Concord, CA (US);
Dave Sneyders, San Francisco, CA (US);
S. Michael Perlmutter, San Francisco, CA (US);
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Abstract
A network-based interaction system includes a machine connected to the network for receiving and routing an interaction request, a server application having access to the network for matching an interaction request to a profile, and a data repository for storing profile information.