The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 13, 2010

Filed:

Aug. 31, 2004
Applicants:

Hiroshi Nishikawa, Minato-Ku, JP;

Youichi Araki, Nirasaki, JP;

Kiichi Hama, Nirasaki, JP;

Inventors:

Hiroshi Nishikawa, Minato-Ku, JP;

Youichi Araki, Nirasaki, JP;

Kiichi Hama, Nirasaki, JP;

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2006.01); G06F 15/173 (2006.01);
U.S. Cl.
CPC ...
Abstract

A computer terminalconnected to a manufacturing apparatusas an object of the maintenance management is connected to a server machineproviding a maintenance management service by a network, enabling bi-directional communication. The computer terminal transmits status information on an apparatus as an object of the maintenance management to the server machine in response to a status information transmission request received from a server at every predetermined interval. The server machine includes a status point information management database for storing status points generated according to status information and determines whether status information has been received at every predetermined interval. Each time it is determined that status information is received, a predetermined point is added so as to update the status points of the status point information management database. This can encourage a customer to perform maintenance by him/herself and reduce workload of a serviceman.


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