The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 12, 2001

Filed:

Aug. 21, 1998
Applicant:
Inventors:

Dominic W. Wong, San Jose, CA (US);

Kevin T. Collins, Roseville, CA (US);

Brian A. Donnelly, San Jose, CA (US);

Assignee:

Aspect Communications, San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 1/540 ;
U.S. Cl.
CPC ...
G06F 1/540 ;
Abstract

According to one embodiment a transaction processing system includes a first system controller and a second system controller coupled to the first system controller. The transaction processing system further includes a second multi-media system coupled to the second system controller. While the transaction processing system is operating in a normal mode, transactions are transmitted by the first multi-media system. Furthermore, transactions are received by both the first and second multi-media system. According to a further embodiment, transactions are transmitted and received by the second multi-media system upon the failure of the first multi-media system


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