The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 17, 2024
Filed:
Mar. 31, 2019
Applicant:
Medallia, Inc., San Francisco, CA (US);
Inventors:
Stephan Koledin, Pittsburgh, PA (US);
John Kuhns, Pittsburgh, PA (US);
Wayne Ramprashad, Pittsburgh, PA (US);
Assignee:
Medallia, Inc., San Francisco, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06F 21/62 (2013.01); G10L 15/16 (2006.01); G10L 15/183 (2013.01); H04M 7/00 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G10L 15/16 (2013.01); G10L 15/183 (2013.01); H04M 7/006 (2013.01); H04M 3/42221 (2013.01);
Abstract
An improved method for transcribing/redacting VOIP calls on the fly produces redacted transcripts/audio, in real time, without producing any non-volatile storage footprint for unredacted call audio or transcripts.