The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 30, 2022
Filed:
Aug. 20, 2019
Jpmorgan Chase Bank, N.a., New York, NY (US);
Shuchi Patel, Frisco, TX (US);
Kristie Isom, Frisco, TX (US);
John Robert Clem, New York, NY (US);
Edgar A. Verchot, III, Marysville, OH (US);
Gerardo Gean, Lewisville, TX (US);
Konstandina Demerell, Dexter, MI (US);
Sanjay Patel, Mickleton, NJ (US);
Raghuram Vudathu, Downingtown, PA (US);
Julia Elyasheva, Woodmere, NY (US);
David Christopher Carey, Middletown, DE (US);
JPMORGAN CHASE BANK, N.A., New York, NY (US);
Abstract
Systems and methods for gamification-based engagement are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for gamification-based engagement, may include: (1) receiving, from a plurality of data sources, customer activity data comprising customer behavioral data and customer transactional data for a plurality of customers; (2) generating a dynamic customer profile for each of the customers based on the customer activity data and the customer transactional data; (3) retrieving challenge data for a challenge comprising an identification of a plurality of tasks to be completed, an order in which the tasks are to be completed, and an incentive for completing the tasks; (4) dynamically matching one of the customers to the challenge; (5) issuing the challenge to the customer; (6) tracking the customer's response to the challenge; and (7) updating the customer's dynamic customer profile based on the customer's response.