The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 18, 2022

Filed:

Sep. 30, 2019
Applicant:

Medallia, Inc., San Francisco, CA (US);

Inventors:

Wayne Ramprashad, Pittsburgh, PA (US);

David Garrod, Pittsburgh, PA (US);

Assignee:

Medallia, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 17/06 (2013.01); G10L 25/63 (2013.01); G10L 17/04 (2013.01);
U.S. Cl.
CPC ...
G10L 17/06 (2013.01); G10L 17/04 (2013.01); G10L 25/63 (2013.01);
Abstract

A compact, self-authenticating, and speaker-verifiable record of an audio communication involving one or more persons comprises a record, encoded on a non-transitory, computer-readable medium, that consists essentially of: a voiceprint for each person whose voice is encoded in the record; a plurality of transcription records, where each transcription record consists essentially of a computer-generated speech-to-text decoding of an utterance and voiceprint associating information that associates a speaker of the utterance with one of the voiceprints stored in the record; and self-authenticating information sufficient to determine whether any of the information encoded in the communication record has been altered.


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